The following terms and conditions form the basis of your contract with Tour de Force Cycling Limited (a company registered in England and Wales with company number 07834337 whose registered office is c/o Wates, Station Approach, Leatherhead, KT22 7SW) (“we”/”us”) which is orgnaising and running Tour de Force 2017 on behalf of the William Wates Memorial Trust (WWMT) (a charity registered in England and Wales with charity number 1011213) to raise money for the Trust. These terms set out our respective rights and obligations and you should therefore read them carefully before booking your place on the Tour de Force.
These terms and conditions apply to the exclusion of any other terms and conditions unless they are agreed by you and us in writing.
Allocation of places
All places allocated to participants on the Tour de Force 2017 are entirely at our discretion. We reserve the right to allocate, withdraw or refuse your place on the tour without giving our reasons.
Your place on the Tour de Force will not be confirmed until you have completed the online booking form and paid a non-refundable booking fee. This is deductible from your total participant cost. Once this deposit is paid, your place will be held. However, the registration process will not be complete until we have received a medical form complete with your doctor’s signature confirming that you are fit to take part. Once you have fulfilled these three criteria we will update your status and at this point we will consider there to be a contract between you and us for your place on the Tour de Force. All bookings are subject to availability.
Changes to published itinerary
Road cycling inherently requires a degree of flexibility. We rely on decent weather conditions, mountain passes being open, roads being in a suitable condition for road cycling etc. Therefore there may be changes to the planned itinerary. You accept that we may modify the itinerary at any time (including after commencement of the tour) for safety or logistical reasons or for any other reason which we consider necessary.
Arrival/Departure from the tour
It is your responsibility to get to the start point at the correct time. We will provide assistance in the form of suggested airports/train stations. Please note that flights and other products you purchase separately do not form part of your holiday package with us. Whilst we will endeavour to ensure the accuracy of any guidance we provide, this guidance should not be relied upon and must be checked by you. Our responsibility does not commence until the appointed time at the designated meeting point. If you fail to arrive there at the appointed time for whatever reason, we will not be responsible for any additional expenses incurred by you in order to meet up with the group.
To take part in the Tour de Force you must hold suitable insurance cover. It is your responsibility to obtain insurance which must include adequate cover for baggage, medical expenses, medical repatriation and the activity (road cycling) you will be taking part in. We are not insured against loss or damage to your bicycles: It is your responsibility to obtain insurance cover for your bicycle if required (including during transit). If you are an EU resident, you should also take a European Health Insurance Card with you.
We strongly suggest that you take out insurance at the time of booking but in any event you must provide us with details of your insurance policy at the time of your arrival briefing. If you fail to provide us with any of the information we require regarding your insurance or if we are reasonably of the view that the insurance arrangements you have made are not adequate, we may ask you to purchase appropriate cover or take it that you have cancelled your place on the tour and cancellation charges will apply in accordance with our Cancellation Policy set out below.
Participants pay their accommodation, transport and other event costs to Tour de Force. These monies are separate to the sponsorship that is being raised for WWMT. Temporarily we will not be adding a surcharge to credit card payments. We would prefer you to pay by debit card if possible but if you do use a credit card, you won’t be charged. You can send a cheque made payable to Tour de Force to Tour de Force, 41 Rew Rd, Ashburton, TQ13 7HA. Please quote your name and address as a reference when making a payment. A non-refundable deposit is paid at the time of registration. 60% of your participant cost is due by 30th January 2017 and 100% of the participant cost must be paid by 31st March 2017. In the event of dishonour of any cheque, or of late payment of more than 3 days, we will charge £30.00 to cover our administration costs and we will require cleared payment within the next seven days.
If you fail to pay the participant cost or any other amounts payable under your contract with us by the due date for payment, we may take it that you have cancelled your place on the tour and cancellation charges will apply in accordance with our Cancellation Policy set out below.
If it becomes necessary for you to cancel your place on the tour, please let us know immediately in writing (this may be by email). Upon receipt of your cancellation and the issue of any acknowledgement by us, your cancellation will take effect. The following conditions and charges apply to cancellations by you:
- If you cancel at any time, your £200 (£400 for Lifers) deposit will not be refunded;
- If you cancel before 31st March 2017, you will receive a refund of the participant cost paid in excess of your deposit;
- If you cancel between 29th March 2017 and 30th April 2017 (inclusive), we will retain 60% of your participant cost;
- If you cancel between 1st May 2017 and 31st May 2017, we will retain 80% of your participant cost;
- If you cancel after 31st May 2017, we will retain 100% of your participant cost.
In the event that any payments due from you have not been paid at the time of cancellation, these may be recovered from you as a debt due and payable.
Cancellation by us, postponement or delay: We reserve the right to cancel the Tour de Force prior to the departure date, in which case you will be given a full refund of the participant cost paid by you.
You acknowledge that we may cancel, postpone or delay the tour or any aspect of the tour or withdraw your place on the tour if we are prevented directly or indirectly from running the tour or from performing any of our obligations under our contract with you by reason of an act of God, inclement weather, strikes, trade disputes, industrial action, fire, breakdowns, government or political action, acts or threats of war or terrorism, interruption of transport, congestion, technical problems or acts or omissions of third parties or for any other reason of whatever nature beyond our reasonable control and you acknowledge that in these circumstances you will have no right to a refund of your deposit or the participant cost either in whole or in part.
In the event that we cancel, postpone, delay or change the itinerary for the tour or withdraw your place on the tour for whatever reason, you will not be entitled to claim against us (or against the William Wates Memorial Trust) for any amounts (other than for any refund which is expressly stated to be payable in accordance with these terms) or to seek any compensation for any injury, loss, expenses, damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation, postponement, delay, change or withdrawal (including but not limited to visa or passport charges, gear purchases, transport costs, airport or airline taxes). Nothing in these terms excludes or limits our liability (or the liability of the Williams Wates Memorial Trust) for death or personal injury arising from our negligence.
By registering for the Tour de Force, you are promising to raise a pre-determined minimum sponsorship for the William Wates Memorial Trust as set out on the website. All fundraising monies are paid by sponsors direct to the WWMT and, where applicable, can be tax effective. We will help you with this by giving you fundraising ideas and information about of how to set up a Virgin Money Giving sponsorship page. By 30th April 2017 you need to have raised 80% of your minimum sponsorship. If you fail to do this, we may take it that you have cancelled your place on the tour and cancellation charges will apply in accordance with our Cancellation Policy set out above.
For cyclists taking on two Tour Tasters (only possible by arrangement and subject to availability), the fundraising target will be the higher target plus 50% of the lower target.
To participate in the Tour de Force you must be 18 or over.
Conduct During Event
As organisers of the Tour de Force we expect all participants to behave respectfully during the tour. We reserve the right to ask participants to leave the tour if we believe that their conduct or behaviour is detrimental to the spirit or safety of the event.
Good physical and mental health are essential to the enjoyment and safety of this event. By filling out the medical form and obtaining your doctor’s signature, you are certifying that you do not have any physical or other condition or disability that would create a hazard for you or any other participants. It is essential that any known medical conditions are communicated to us in advance of the event.
A valid passport is required with an expiry date of at least six months after your return. Visas are not required for EU citizens but if you are not a resident of an EU country, you are responsible for verifying your own status and obtaining the necessary visa.
You are responsible for your own level of fitness and cycling ability. If you do not have an adequate level of fitness or ability, we reserve the right to stop you cycling and transport you some or all of the way by car in order to maintain the safety and operational viability of the event.
Safety and Security
Your personal belongings are your own responsibility during your time with us on the event. You are required to wear a cycling helmet at all times when you are cycling, whether you are on private property or not. You are also required to follow all additional safety advice given to you.
Acceptance of Risk
Please be assured that we will do the utmost to ensure your safety and well-being when on the event. However, you accept that there are some inherent risks on the event that cannot be eliminated by us. By registering to take part in the Tour de Force, you are accepting those risks which are outside of our reasonable control.
Equipment and Accommodation
You are expected to use the equipment and facilities provided to you with care. We reserve the right to charge you for any extra cleaning, missing items or damage. You are responsible for ensuring that your bicycle is adequately maintained and insured at all times. We will take all reasonable care when transporting equipment, bicycles and luggage. However, we are not responsible for any damage caused during transportation or caused by a third party either during the event or in transit.
These terms and conditions and your contract with us are subject to English law and the jurisdiction of the English courts.
Tour de Force is a company committed to customer satisfaction and consumer financial protection. Therefore at no extra cost to you, and in accordance with ”The Package Travel, Package Tours Regulations 1992” all passengers booking with Tour de Force are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Tour de Force. This insurance has been arranged with Affirma a trading brand of MGA Cover Services Limited (registered address Farren House The Street, Farren Court Cowfold West Sussex RH 13 8BP, company registration: 08444204 authorized and regulated by the Financial Conduct Authority registration number 678541) under a binding authority with the insurer CBL Insurance Europe Limited (registered address 2nd Floor 13-17 Dawson Street Dublin 2 Ireland, who are authorized and regulated by the Financial Conduct Authority registration number 203120).
In the unlikely event of insolvency, you must inform Affirma (MGA Cover Services Limited) immediately on +44 (0) 20 3540 4422. Please ensure you retain this booking confirmation form as evidence of cover and value.
Policy exclusions: This policy will not cover any monies paid back to you by your Travel Insurance or any losses which are recoverable under another insurance or bond.